Do you offer roadside assistance beyond towing?
Yes. AER provides jump starts, battery service, lockout service (keys locked inside), tire changes, gas delivery, and winching/recovery. If you're not sure whether [...]
What information should I have ready when I call?
The more specific you are, the faster we can get to you. Have ready: (1) your exact location — cross street, mile marker, [...]
My car was towed from private property without my permission. What are my rights?
Miami-Dade County regulates non-consent (involuntary) towing under Section 30-476 of the County Code. The maximum rate for a standard vehicle is $165 plus [...]
Do you tow luxury and exotic cars?
Yes. AER specializes in flatbed towing — which is the only safe method for lowered vehicles, AWD cars, and exotics. We use soft [...]
Is calling AER directly faster than going through AAA or my insurance?
Almost always, yes. AAA and insurance-dispatched tows route through a national call center that queues your request and then searches for an available [...]
Will AER come to me on I-95 or the Palmetto?
Yes — highway calls are handled as priority dispatches. We respond to I-95, I-395, the Palmetto Expressway (826), the 836/Dolphin Expressway, Florida's Turnpike, [...]
I’m stuck with a breakdown in a remote area of Miami. Can you help?
Yes. AER Towing services the entire Miami, Florida area. Even the remote areas. With two locations to serve you, you can always count [...]
My car broke down late at night on a busy Miami street — how do I find a towing service that responds quickly?
AER Towing emphasizes prompt, professional service when you’re at your most vulnerable. Their dispatcher commits to quick arrival and their reviews say they [...]