FAQ2025-10-24T15:09:04+00:00

Frequently Asked Questions

Does AER Towing offer accident recovery?2025-10-24T14:49:37+00:00

Yes — AER Towing provides accident recovery and emergency towing services.
Our emphasis is on courtesy, professional handling and damage-free care (especially for tricky vehicles). So, don’t worry, we’re equipped for all your challenging situations. When you call AER Towing for emergencies you’re not just getting a tow-truck— you’re getting a company prepared for high-stress recovery.

I’m worried about long-distance tows. Does AER Towing provide long distant towing?2025-10-24T14:46:53+00:00

Yes, AER Towing provides long distance towing service. This means we’re not just for short hops—we can handle extended-distance transport. So, if you’re worried about long-distance tows — say you break down in Miami and need to get your car transported out of state or across Florida, we’ve got you covered.

How do I know if the tow company is properly licensed and following Miami-Dade regulations?2025-10-23T22:17:07+00:00

In Miami-Dade, towing companies must meet insurance requirements, vehicle safety regulations, background-check standards and provide consumer rights info. AER Towing is fully insured and bonded for your safety, conducts regular safety checks, and performs background checks on all of our employees. So using AER Towing gives you the assurance that you’re dealing with a legitimate, compliant provider.

I’ve heard horror stories of predatory towing in Miami. How can I avoid that?2025-10-23T22:15:01+00:00

Indeed, there are documented concerns: e.g., in Miami Beach there’s a “predatory towing” discipline and many complaints about high fees and unclear signage. With AER Towing, you avoid this risk by choosing a company with clear service models, reviews emphasizing fair treatment, and capability for proper roadside assistance (not just opportunistic tows).

I’m stuck with a breakdown in a remote area of Miami. Can you help?2025-10-23T22:13:02+00:00

Yes. AER Towing services the entire Miami, Florida area. Even the remote areas. With two locations to serve you, you can always count on help to arrive quickly. You’re in good hands with AER Towing.

My equipment needs to be transported — not just a car. Can I get a reliable service in Miami?2025-10-23T22:10:51+00:00

At AER Towing we provide equipment towing & transport for machinery, skid-steers, warehouse forklifts, etc. So whether it’s regular vehicle you need towed, or business-scale hauling, AER Towing can handle the job.

I’m worried about shady fees or unclear charges. What should I expect and how is AER different?2025-10-23T22:09:19+00:00

First, motorists in Miami-Dade are protected by local regulations: for example, tow companies must display rates, accept credit/debit, and cannot tow a vehicle more than 10 miles away without compliance. When it comes to AER Towing’s pricing, we’re constantly congratulated for our honesty and integrity. In fact, in a recent review one of our customers stated, “did not try to overcharge me, and was quick and efficient” So choosing AER Towing helps you avoid surprises — you’re dealing with a company that presents itself as transparent and dependable.

Can you help me if I’ve locked my keys in my car?2025-10-23T22:06:46+00:00

Yes — AER Towing services go beyond just towing. We provide vehicle lockouts, tire changes, jump-starts, fuel delivery, winching, and other miscellaneous services. This means instead of waiting for separate locksmith or tire-service companies, you can call one reliable provider for immediate help.

I own a low-rider or exotic car and I’m worried the tow truck will damage it. What should I look for?2025-10-23T22:04:34+00:00

AER Towing explicitly advertises flatbed towing with “safe & secure” handling for vehicles that ride low or have been lowered, using soft straps and ratchets to load them damage-free. So if you’re worried about exotic or modified vehicles, AER offers the kind of specialist care you want.

My car broke down late at night on a busy Miami street — how do I find a towing service that responds quickly?2025-10-23T22:03:27+00:00

AER Towing emphasizes prompt, professional service when you’re at your most vulnerable. Their dispatcher commits to quick arrival and their reviews say they arrive faster than quoted and don’t try to overcharge. When you call AER, Towing you’re dealing with a company that treats roadside breakdown as more than a mechanical issue — it’s about you and getting you moving again safely.

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